Jordan DiPalma is a proud member of Theta Phi Alpha. She joined her chapter at Saint Leo University and hasn’t looked back. During her active collegian years she served the chapter by serving as the philanthropy officer. Later she served on the executive board as the social chair. She got involved in Panhellenic Council by serving as the Treasurer. Jordan discovered her passion for building community and growing the Greek community and she decided to go into the field of Student Affairs. She earned her Masters degree in Education with a specialization in College Student Affairs at Eastern Illinois University. Upon graduation Jordan accepted a job at North Dakota State University as the Coordinator for Fraternity & Sorority Life. She also volunteered as the Vice President of the Theta Phi Alpha National Housing Corporation.

Jordan brings many years of experience to the table when working with your Panhellenic Council. She is experienced in NPC best practices, great at opening communication channels, and creating realistic strategic plans to get your council back on track.

A LA CARTE SERVICES
Each a la carte service includes a 1 hour coaching video call with each of the following people:
• Panhellenic advisor
• Panhellenic President
They also come with a 1 hour to 2 hour video call that covers the full review of consultation findings and a Q&A session:

• Bylaw review and audit: A full review of your council’s constitution and bylaws to ensure they meet NPC Unanimous Agreements as well as suggested edits to be made proactively instead of reactively
• Recruitment Rules review and audit: A full review of your council’s constitution and bylaws to ensure they meet NPC Unanimous Agreements as well as suggested edits to be made proactively instead of reactively
• Universal design review: A comprehensive look at how inclusive current recruitment practices are starting with marketing efforts all the way to day of logistics and details.
• Budget and financial operations audit: A comprehensive review of previous expense reports, current budget, and dues structure.

1 DAY RETREAT
It is preferred that 1 day retreats take place in person to ensure the attendees get the most of the experience. Hybrid options are available for alumni advisors who live out of town.

This service is intended to be a deep dive for the Panhellenic advisor, the Panhellenic Executive Board, Panhellenic Presidents, and/or Panhellenic Alumni Advisors. All 1 day retreats include proactive informational interviews and a 1 hour follow up coaching call for the Panhellenic advisor, the president, and 2 other individuals of the council’s choice. This is best suited for a deep dive into one of the following areas:

Recruitment
• This will examine previous RFM data, marketing efforts, recruitment structure, and recruitment and retention numbers. It will also examine the role of recruitment counselors, their training, and effectiveness.
• After a review of current efforts and informational interviews with the aforementioned individuals, I will lead the leaders in the Panhellenic community through a solution focused brainstorming session.
• Together we will create a change management strategy complete with a timeline, manageable tasks, and check in points.
• Current assessment strategies will be examined. If there are not assessments in place, assessment for PNMs, recruitment counselors, and active members will be created.

Council Operations
This will examine the following:
• Constitution and bylaws
• Re-examining or establishing priorities for the Panhellenic Community
• If the executive council has an appropriate amount of executive officers and if the officer positions that exist align with the priorities of the community
• Creating an effective officer transition complete with individualized manuals for each position as well as advisor and alumni advisors for each chapter
• Creating a strategic plan to ensure effective change management

Diversity & Inclusion
This package will cover:
• A brief history of fraternity & sorority life with an integration of American history
• A look at internal and subconscious bias
• Explanation of universal design

This package will examine the following from a universal design lens:
• Constitution & bylaws
• Duties of the current officers and how inclusive efforts can be infused into each position
• Current climate and culture of the Panhellenic community
• Establish 3 areas of focus to be addressed by leadership
• Create a change management focused strategic plan

2 DAY RETREAT
It is preferred that 2 day retreats take place in person to ensure the attendees get the most of the experience. Hybrid options are available for alumni advisors who live out of town.

This service is intended to be a deep dive for the Panhellenic advisor, the Panhellenic Executive Board, Panhellenic Presidents, and/or Panhellenic Alumni Advisors. All 2 day retreats include proactive informational interviews and a 1 hour follow up coaching call for the Panhellenic advisor, the president, and 2 other individuals of the council’s choice. This is best suited for a deep dive into two of the following areas:

Recruitment
• This will examine previous RFM data, marketing efforts, recruitment structure, and recruitment and retention numbers. It will also examine the role of recruitment counselors, their training, and effectiveness.
• After a review of current efforts and informational interviews with the aforementioned individuals, I will lead the leaders in the Panhellenic community through a solution focused brainstorming session.
• Together we will create a change management strategy complete with a timeline, manageable tasks, and check in points.
• Current assessment strategies will be examined. If there are not assessments in place, assessment for PNMs, recruitment counselors, and active members will be created.

Council Operations
This will examine the following:
• Constitution and bylaws
• Re-examining or establishing priorities for the Panhellenic Community
• If the executive council has an appropriate amount of executive officers and if the officer positions that exist align with the priorities of the community
• Creating an effective officer transition complete with individualized manuals for each position as well as advisor and alumni advisors for each chapter
• Creating a strategic plan to ensure effective change management

Diversity & Inclusion
This package will cover:
• A brief history of fraternity & sorority life with an integration of American history
• A look at internal and subconscious bias
• Explanation of universal design
• This package will examine the following from a universal design lens:
• Constitution & bylaws
• Duties of the current officers and how inclusive efforts can be infused into each position
• Current climate and culture of the Panhellenic community
• Establish 3 areas of focus to be addressed by leadership
• Create a change management focused strategic plan

Judicial Operations
This package will include:
• a review of current accountability practices
• an audit of Panhellenic Standards Board practices
• A review of University organizational conduct policies and practices
• An examination at current training offered to chapter standards board officers
• An examination of current training offered to Panhellenic standards board delegates and officers
• Change management focused strategic plan to create culture change around accountability

Sorority PNM Recruitment
Our priorities as Panhellenic women have gotten out of whack. Somewhere along the way, recruitment became about the bid day themes, the shirts, the decor, the food - all things that place chapter priorities before the PNM. This session will help communities refocus their priorities back on the PNM by reviewing national trends from NPC, how to evaluate and change your existing recruitment style, and most importantly, center the PNM back at this experience.

Learning Objectives:

• Discover NPC's values based recruitment.
• List strengths and areas of growth for your current recruitment style.
• Develop a strategic plan for the Panhellenic side and chapter side of recruitment to center the PNM experience into primary and informal recruitment structures.

Empowered Women Empower Women: Increasing Access to Sisterhood
This program features a live poll of how well sorority members think they are doing in regards to DEI efforts, barriers, and challenges/fears. We will share national statistics and campus statistics specific to the campus, and then list three ways to reduce systemic barriers to joining a chapter: time commitment (usually favors traditional students, not non-traditional), finances (financial transparency & dues structures), and academic standards / expectations (ways to allow exceptions for learning disabilities for example).

Learning Objectives:

• Analyze common and often missed barriers to access to joining a sorority within their community.
• Illustrate the importance of amplifying marketing and communication to under-represented populations regarding time commitment, finances, and academic standards.
• Develop ways to improve access within the formal recruitment process and informal recruitment process.

The Power of Conversation: COB's Best Kept Secret

This program features a live poll about the community's perception of what is COB, effectiveness, usage by chapters and Panhellenic. Members will share their struggles / fears. We will provide recent COB statistics and share national data from NPC to demonstrate how COB recruitment is now outpacing formal recruitment. We will investigate the three biggest pitfalls that chapters face when it comes to COB recruitment and events. We will evaluate strategies that chapters AND Panhellenic can implement in order to improve COB recruitment on your campus.

Learning Objectives:

• List tangible strategies to be immediately implemented in their chapter and Panhellenic Council COB recruitment practices.
• Identify three missed opportunities that exist in current COB practices.
• Develop solutions for each missed COB opportunity.

Recruitment Crash Course 101

This session focuses on the purpose of sorority recruitment, the logistics, and the reasoning behind RFM (Release Figures Methodology) for recruitment counselors. This includes a conversation workshop and connection building session with the Recruitment Counselors to better connect with Potential New Members.

Learning Objectives:

• Discover how RFM (Release Figures Methodology) really works.
• Identify new ways to create connections with Potential New Members.